Privacy Policy

This policy explains what information Herd Tender collects, why, who it's shared with, and the choices you have. In short: we collect what's needed to run your account, we don't sell your information, and we don't show ads or use advertising trackers.

1. What we collect

• Account details: your email address, herd or farm name, and password. Your password is stored only as a secure one-way hash; we can't read it.
• Your herd records: everything you enter, such as animals, health, breeding, milk, groups, medications, feed, awards, appraisals, expenses, vendors and notes.
• Photos and receipts: pictures and PDFs you upload, and the text read from receipts you scan. Receipt reading is done on our own server, and your receipts aren't sent to any outside service for this.
• Billing details: if you subscribe, Stripe collects your payment card and billing details. We receive only what's needed to manage your subscription: a customer reference, subscription status, renewal dates and payment amounts. We never receive your full card number.
• Security information: your IP address and recent sign-in, sign-up and password-reset attempts, used to block break-in attempts and abuse. These short-term counters are cleared automatically, generally within a day or two. Our server may also keep routine technical logs for troubleshooting.

2. Cookies and storage on your device

Herd Tender uses one essential cookie to keep you signed in. There are no advertising, analytics or tracking cookies. If you install Herd Tender as an app, your device keeps a copy of some pages so the app opens quickly and works briefly offline; this copy is cleared when you sign out. Records entered in Quick entry are stored on your device until they're sent to our servers, and removed from it when you sign out unless you choose to keep them for later.

3. How we use your information

• to provide the Service: storing, showing, calculating and reporting on your records
• to manage your trial, subscription and payments
• to send account emails, such as email confirmation, password resets, billing notices and important changes to the Service. We don't send marketing email. If, in the future, we add marketing emails, they will be strictly opt-in.
• to keep the Service and your account secure, and to fix problems

We don't sell or rent your information, and we don't use your herd records for advertising or share them with anyone for their own purposes.

4. Who we share it with

Account emails are sent from our own mail server, so your email address isn't handed to an outside email service. Only these companies help us run the Service, and only with the information each one needs:

We may also disclose information if the law requires it, or to protect the rights and safety of our users or ourselves. Anyone you give a shared report link can see that report until you turn the link off.

5. How long we keep it

• Your records stay in your account for as long as the account exists, including after a trial ends or a subscription lapses, so you can come back or download a backup.
• When you delete your account, your records, photos, receipts and server-stored backups are erased right away and can't be recovered. Copies in our routine server backups, if any, are overwritten within 7 days. Stripe keeps payment records as financial regulations require.

6. How we protect it

• Every connection is encrypted with HTTPS.
• Passwords are stored only as hashes.
• Each account's data is kept separate from every other account's.
• New email addresses must be confirmed before use.
• Repeated failed sign-ins are locked out.

No system is perfectly secure. If a breach ever affects your information, we'll tell you as the law requires.

7. Your choices and rights

• See and download your data: Settings → Backup & restore, at any time.
• Correct it: edit any record in the app.
• Delete it: Settings → Delete account erases everything permanently.
• Ask us anything about your information, or request help with any of the above, at ridgetopinternet@gmail.com. Depending on where you live, you may have additional privacy rights, and we'll honor them.

8. Children

Herd Tender is for people aged 18 and over. We don't knowingly collect information from children. If you believe a child has created an account, contact us and we'll delete it.

9. Changes to this policy

If we make a significant change, we'll email account owners before it takes effect and update the date at the top.

10. Contact